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              SIL Page
Welcome to Tendai travel, based in Melbourne, Australia.
 
We have been arranging many trips for missionaries based in PNG for numerous organisations for around 10 years now .....   We are getting so many requests, that we now need to put in some procedures to be fair to all.   
 
 We are not a 'general' retail shop trying to sell you something, for as much as possible, and trying to offer more than you need etc using "selling" skills.   We are an advocate on your behalf, to locate the best of what is available for your particular needs.  Much the same as going to your accountant, your lawyer, your financial planner, or other professional advocate who is there to get the best for you, after hearing your story.
 
At times it has seemed that local PNG agents have been slow to respond, or understand the needs, hence many folk contacting us for advise and options, only to later advise us that since our local agent has put a lot of time and effort in, and that they have now got back to us, we will use their services.  Responding quickly to requests by email to someone that is not going to use our services,  slows our response times to our regular faithful customers.  We therefore have the following guidelines for you to consider before contacting us, that should result in a win-win for both parties

 

                                                                     

 
Once you have noted the guidelines below, then we are most happy to proceed further.
 

 

1)    If you are wanting to fly anywhere from PNG on the direct services of Air Niugini to Singapore, Manila. Hong Kong or Tokyo, then we previously did not get good rates on these services, but not we do !  So ask away !  Some of them can be e-ticketed for ease also. 

 

2)    If you are wanting to book flights to Australia, then we use the same KINA based fare, that you obtain in PNG, and convert it to Australian dollars on the day you are ready to pay, and issue the ticket at that rate.  If the trip is over a month away, we will send your tickets in the next satchel to SIL for no charge.   We can now issue E-tickets instantly on Air Niugini - most routes - and also Airlines of PNG flights to/from Australia..

 

3)    Travel to New Zealand and the Pacific Islands ...  We understand that we get the same rates, or often BETTER rates - as we can access fares not only for the national carriers Air New Zealand and Qantas, but also Freedomair, Garuda, Emirates, Polynesian Blue, Air Pacific etc.  Cheap fares to NZ are generally almost instant purchase deals, so best to contact us only when you are almost ready to pay your monies.  Booking through us is good!

 

4)    Travel to North America - if you are using the SIL/JAARS flights to/from Cairns, and are needing flights from Cairns to North America, one way or return, then I think that you will be MOST happy with the fares and options we provide - Qantas, Air Pacific, Japan Airlines, Air New Zealand, Hawaiian, United, Air Tahiti and more !  Our rates will be better than local PNG agents.  If you are wanting to go to North America, rates via Tokyo or Singapore may be better than we can obtain here as per (1) above ... however if you are needing a stop in Australia/NZ/Pacific Islands, then I believe our rates will be most competitive.

 

5)    Europe -  our rates from Cairns are excellent via Japan and Hong Kong in particular ... but starting from Moresby to Europe, you are likely to get a better rate from a PNG agent.  Saying that, our rates, using Airlines of PNG via Cairns both ways for fixed travel dates are quite competitive.

 

6)    Global Explorer travel - very popular.  We get the local rate - currently K5899 plus taxes/and levies, and convert it to AUD on the day you are ready to pay - so this would be the same whether bought in Australia, or PNG or anywhere else! ( currently +/- A$3029 - A$3099)However, depending on the experience of the agent you are dealing with - they may not be aware of all the combinations available, and one "may" lose out on fulfilling their dreams for an economical fare ....  We hope that our wisdom and long time in the travel industry will provide options for you to consider as you plan your extensive trip home.

 

                                         

 
Courier fees ???
 
For travel planned in advance - NO courier fees apply - we absorb them all.  for very last minute travel within 4 weeks of departure, we would levy a courier fee if we did not already have a satchel going to Ukarumpa.
 
DEPOSITS;
 

- For a quick question or clarification of the above - no deposit

- If you have not used Tendai Travel in the past, a non-refundable

  deposit of only A$50 (U$37) is required before we provide all the

  information.  this is not a fee, but deductible off your final balance.

  Payments can easily be made by credit card or same day transfer

  from the SIL accounts department.

 

We trust that we may be able to work together for positive outcomes.